Common Questions

Do I Need Special "HIPAA Compliant" Hosting?
No, you only need to have a valid SSL certificate installed and setup (the URL in your address bar should start with https:// and your browser should indica...
Tue, 16 Jul, 2019 at 1:10 PM
Can You Set This Up For Me?
If you need help or would feel more comfortable having someone from our team set the plugin up or even help build your forms we can definitely help.  We char...
Tue, 16 Jul, 2019 at 1:40 PM
Can You Help With Web Design & Non-HIPAA Form Web Development?
Yes! If you don’t have a web designer/developer currently or if you’re a web designer that needs some custom development help we would love to have a co...
Tue, 16 Jul, 2019 at 1:41 PM
Can Images/Files be Attached to Forms?
** Caldera Support has ended  - As of March 31, 2022 Caldera Forms is no longer supported. LINK  This includes security updates. Although HIPAA Forms has no...
Fri, 1 Apr, 2022 at 9:11 AM
Can We Use Our BAA Instead of Yours?
Yes, in most cases we will sign your BAA in place of our default agreement. Please use the "New Support Ticket" link above to send over the BA...
Mon, 3 Jul, 2023 at 10:15 AM
Can I Separate Forms by Location or Specific Doctor/User?
YES! The plugin allows you to add select fields to your forms to specify a specific clinic/office location which you can than filter by in the admin submitt...
Thu, 13 Apr, 2023 at 11:38 AM
What is a BAA?
A Business Associate Agreement (BAA) typically is required for companies that are subject to the Health Insurance Portability and Accountability Act (HIPAA)...
Tue, 16 Jul, 2019 at 12:59 PM
How can we use this on a staging site?
We allow you to have 2 domains per subscriptions, you can change them at anytime in your HIPAA FORMS Service account. 
Tue, 16 Jul, 2019 at 1:38 PM
Can We Modify/Extend This Plugin?
WE STRONGLY RECOMMEND NOT MODIFYING THE FUNCTIONALITY OF THIS PLUGIN! This plugin is released under the GPL license and is open source allowing you to m...
Tue, 16 Jul, 2019 at 1:05 PM
Why is it Logged Every Time Someone Accesses the HIPAA FORMS Admin Dashboard or Views a Form?
A part of the HIPAA guidelines is that access logs are kept each time someone has access to protected health information. This allows you to look back t...
Tue, 16 Jul, 2019 at 1:09 PM