FAQ
We do not offer an volume pricing at this time. When the Portal is released (What are the plans for the Portal?), we will be in a better technical position...
Fri, 25 Mar, 2022 at 10:24 AM
With release V2.4.8, to keep more in line with default Gravity, there is new option for the Success Handler Message. Setting/Form Settings/Specific Form...
Tue, 21 Jul, 2020 at 2:06 PM
The form data is encrypted on submit and transmitted over TLS/SSL (with included encryption). At rest, the data is stored on AWS RDS database that uses AES...
Tue, 28 Mar, 2023 at 1:40 PM
Because we do not know how all the data is defined in each form, we must simply do a data dump for the export. Because all the data for a single form type...
Wed, 26 Aug, 2020 at 8:37 AM
A common scenario where a callback is needed is if you want to redirect to another form AND pass some values from the first form to pre-populate the secon...
Mon, 25 Jan, 2021 at 11:34 AM
The limit of 25 submissions per month is the limit for the Basic/Free Subscription. What happens as this limit is approaching? First, starting on the 2...
Mon, 30 Nov, 2020 at 2:05 PM
This document is for users that want to use the success callback that are not well versed in Javascript. We will show a simple example of passing the first...
Wed, 30 Dec, 2020 at 11:41 AM
If you have specific users that only need access to specific forms, this can be set in SETTINGS/FORM SETTINGS/FORM/WHO CAN VIEW THIS FORM? In this examp...
Wed, 10 Feb, 2021 at 2:28 PM
Clients sometimes ask why captcha is not working correctly for them. Because of how the plugin works, captcha is not needed. We append the submit but...
Thu, 8 Apr, 2021 at 11:01 AM
This error has two causes. The first and more common is that the max_input_vars is not set high enough for the form/environment. If your forms include mul...
Wed, 3 May, 2023 at 2:45 PM