FAQ

Pricing
We do not offer an volume pricing at this time.  When the Portal is released (What are the plans for the Portal?), we will be in a better technical position...
Tue, 21 Jul, 2020 at 11:05 AM
Submit Success Handler Message
With release V2.4.8, to keep more in line with default Gravity, there is new option for the Success Handler Message. Setting/Form Settings/Specific Form...
Tue, 21 Jul, 2020 at 2:06 PM
HIPAA Forms Security/Encryption
The form data is encrypted on submit and transmitted over TLS/SSL (with included encryption).  At rest, the data is stored on AWS RDS database that uses AES...
Tue, 6 Oct, 2020 at 2:12 PM
Data Export Manipulation
Because we do not know how all the data is defined in each form, we must simply do a data dump for the export.   Because all the data for a single form type...
Wed, 26 Aug, 2020 at 8:37 AM
Success Callback
A common scenario where a callback is needed is if you want to redirect to another form AND pass some values from the first form to pre-populate the secon...
Wed, 30 Dec, 2020 at 10:58 AM
Basic Limit of 25 submissions reached
The limit of 25 submissions per month is the limit for the Basic/Free Subscription.  What happens as this limit is approaching? First, starting on the 2...
Mon, 30 Nov, 2020 at 2:05 PM
Success Callback - Example
This document is for users that want to use the success callback that are not well versed in Javascript.  We will show a simple example of passing the first...
Wed, 30 Dec, 2020 at 11:41 AM