Common Questions

Why is it Logged Every Time Someone Accesses the HIPAA FORMS Admin Dashboard or Views a Form?
A part of the HIPAA guidelines is that access logs are kept each time someone has access to protected health information. This allows you to look back t...
Tue, 16 Jul, 2019 at 1:09 PM
Can I Use Caldera or Gravity "Add-Ons" With This?
Probably not. While we make it simple to build your forms using familiar form builders such as Caldera & Gravity Forms the actual submission process...
Tue, 16 Jul, 2019 at 1:21 PM
Is there Mass Export of Forms?
At Release 2.4.1, mass exporting to CSV is available for the plugin.  Currently, CSV is the only format supported. Notes: Because all the forms are ...
Mon, 27 Apr, 2020 at 2:26 PM
Cannot view the admin dashboard
By default, the hipaa_user role has no permissions set which is why they get redirected out of the admin dashboard. We recommend checking the "Rea...
Fri, 19 Jul, 2019 at 11:11 AM
E-Mail Notification Options
There are two places in the tool to set up email notifications.  The first is at the Form level. Once you get to your form, choose Email Notificati...
Fri, 31 Jul, 2020 at 10:59 AM
Is there an example BAA to review?
See Attached
Tue, 10 Sep, 2019 at 4:15 PM
At the completion of the form, what are my options?
You have 3 options you can set for the submit success handler (Setting/Form Settings/Specific Form/Submit Success Handler): 1. Custom message displayed ...
Tue, 24 Nov, 2020 at 10:14 AM
Location Email Notifications
This document discusses the use of the location field and how to use the notifications with defined locations.   A discussion of how to create the locat...
Mon, 16 Sep, 2019 at 3:53 PM
Do I need separate licenses for each Subdomain?
If you only need one backend, you can have multiple subdomains under one license.  If you need multiple backends (for each subdomain), you need separate lic...
Fri, 11 Oct, 2019 at 1:29 PM
WordPress Login for Users - Minimum Access with HIPAA Forms Role
Users to the plugin can only access the HIPAA Forms Data via WordPress Login.  The minimum the user needs is to be assigned the "HIPAA Forms" User...
Sat, 31 Oct, 2020 at 2:19 PM